Wednesday, November 2, 2011

Tech Learning Curve Video

My first initial reaction to the video is related to the gentleman who arrives to assist the one who is trying to open the book. He asks the user the simplest and most obvious question, if he has tried to open the book. I chuckled at that as there was a time when we would call our IT help desk at work with an issue and the first thing they would ask us was if we tried to restart our computer. It also reminds me of how I need to walk my mother (sorry mom) through the process of how to use various pieces of technology.  I take her through it step by step, explaining each step thoroughly and she always questions why/what each step is exactly for.

The overall concept of the video for me highlights the notion that once you sit down, analyze and try out / test technology or an application (with some guidance if necessary) you can at the very least understand the basics. Once you comprehend those, you can then also apply what you have learned to utilize other technology/applications as well. The nuts and bolts are basically the same.

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